Hartwell Parish Council

Serving the people of Hartwell

Hartwell Church

Clerk: Lynn Lavender
10 Thrupp Bridge, Wootton

Useful Information

Please see below useful information regarding Covid-19.

Temporary Membership for Towcester Door to Door

Free Temporary Membership for NHS COVID Vaccine appointments

We are offering free temporary TADD membership to residents who have difficulty arranging transport to their NHS COVID vaccine programme appointments. The passenger will only have to pay the driver the cost of the journey at the HMRC rate of 45p per mile.

Should you know of anybody in your community who may need to make use of this service please contact TADD using the online contact form and we will get in touch.


Alternatively email tracy@towcesterareadoor2door.co.uk with your contact name, email and telephone number. We cannot accept applications by telephone.

More details about TADD including the area covered, price list, membership and how to become a volunteer driver are available on our website.



Are you struggling to buy food due to money problems?

Many people are facing a serious drop in income during the covid 19 crisis. Others have financial issues not related to covid. Perhaps there has been an unexpected expense or a delay in benefits payments. If you are having any form of financial trouble we can help.

Our service varies the free food given to meet your family needs. A large family could get 4 carrier bags full (about 30kg). You can request more whenever it is needed, within reason. We can usually alter contents for vegetarians and those with allergies and may also be able to offer non-food items such as toiletries, pet food and baby products.

We are based at St. John Ambulance Hall, Islington Road, Towcester. OPENING TIMES ARE:-

TUESDAY 12.00 until 2.00 and FRIDAY 10.30 until 12.30

You don't need an appointment or voucher, just turn up but please wear a mask. If you are unable to get to us, we may be able to arrange to have your food delivered. Phone 07724 832 043 during the opening times or leave a text message with your name and postcode and we will get back to you.

Please note, our service is not to be confused with temporary schemes to support those self isolating.

Towcester Foodbank is part of Britain's biggest foodbank network, The Trussell Trust which is aiming to end food poverty.

Charity commission number 1157338

Dear All

Latest from Hartwell Community Centre

Firstly, I hope you are all well – and obviously I would like to reiterate to ask if you need any support with shopping. If you are in a higher risk category, it's better to self isolate and to stay safe – we have 20 volunteers lined up to offer any support you require with shopping.

Secondly, I would like to inform you about the food parcel service that we are pleased to confirm we are now able to offer from the Community Centre. We have been fortunate enough to be successful in securing a grant from the Northamptonshire Community Foundation to purchase food, in order to convert the lounge in the community centre into a food store. In addition to this substantial food store, we have also received some wonderful donations from people within the village.

The purpose of the Community Centre Food Store is to provide a weekly/fortnightly food parcel to those who are self isolating in the village; it is not just for those in financial hardship (a separate scheme exists for housesholds in this category)

The Community Centre Food Store is designed to alleviate the pressure that you face shopping for essential items. As a household in a higher risk category the government advises self isolation, so the purpose of the grant and the food bank is to equip you with a regular flow of essential items, so you either do not need to visit the shops or greatly reduce your exposure to the shops.

The food bank contains : canned goods (soup/beans/veg/tuna/ham/corned beef) , pasta and rice , pasta sauces, canned fruit, cereals, tea/coffee, toiletries, and snack items (biscuits, chocolate, crisps). We also have a nice selection of fresher items such as cheese, ham, fruit, bread, milk etc

We would love to supply your household with a box every week/fortnight. It's entirely free, and we have substantial stock and have established a regular flow of items.

Once again, please let me stress – the boxes are designed to reduce your exposure to the shops and is available to everyone registered as self-isolating , irrespective of age/circumstance – it's just our offer to support you.

The condition of the grant is that the money is used purely on food store items, it cannot be used for anything else, so we would love to start to distribute food parcels within the village.

Please let me know if I can add you onto our distribution list, and we'll aim to start getting the boxes out towards the end of the week.

Thank you



Dear Resident of Hartwell

The Hartwell Community Centre ("HCC") is coordinating a parish-wide response to the Coronavirus (Covid-19) crisis following a successful application for short term financial support provided by the Northamptonshire Community Foundation Coronavirus Response and Recovery Fund.

Our response is primarily to support High Risk and Vulnerable individuals who are self-isolating with a safety net during this time. General Hartwell residents who are self-isolating can also request support if required.


As existing social and individual care plans are put under pressure, it is likely that community-based networks will increasingly be used to provide local support for those that need it. For example, at the time of writing this, families displaying Covid-19 symptoms will need to self-isolate and the government has recommended self-isolation for people over the age of 70 and those with underlying health issues, or who are pregnant.

As such, many community organisations are reaching out to their residents to provide vital support for those that may need it during the Covid-19 emergency. It is not intended to replace any measures that you have already put in place (such as home deliveries of food/medicine), rather, by letting us know of your needs, you can feel safe in the knowledge that you have a back-up mechanism in the unlikely event that your existing arrangements are compromised in some way.

It may be that you have not made any provision for home delivery of food and other supplies before self-isolation – in this case just send us your details and we can help. It also allows for volunteers to help residents find a solution for any needs that are totally unexpected during self-isolation, which under the circumstances could be particularly stressful. It also provides a mechanism for residents to simply talk to someone if they are feeling lonely.

Public Health England has advised for everyone to ensure that they plan for every eventuality during the Covid-19 emergency, even if you may not consider that you are currently at risk, as it is unclear how the situation will develop with time. For example, you may already have someone that you can rely on to help you as you self-isolate, but they themselves may have to self-isolate at some point leaving you in a vulnerable position. We can offer you a safety net.

To co-ordinate the response, we need to know who may need our help and what assistance you require.

We are therefore asking residents to register with us if you are in following groups:

  • People aged over 70 who are self-isolating
  • Vulnerable/High Risk people of all ages in self-isolation (www.gov.uk/coronavirus-extremely-vulnerable)
  • Residents who are self isolating who are not in the two above categories are welcome to register with us if you feel you need support


  • E-Mail (Preferred method) : Covid19.Hartwell@gmail.com
  • Text/Whatsapp/Call: 07391 078599

We will need your name, address and contact details.

We need to know what your current situation is and what help you may need assistance with.


We will contact each individual who has registered with us to understand what assistance you may require and to pair each individual with one of volunteers who will make regular contact with yourselves and facilitate any assistance you may require


Depending on your personal circumstances, you may also qualify for a free food parcel from the South Northamptonshire Emergency Food Larder. To apply for this, you must be a low or no income household (financially going to struggle to get food) with one or more of the following:

  • Older person (over 70yrs)
  • Life limiting conditions
  • Drug or alcohol addiction
  • Physical health problems
  • Mental health problems
  • Ex-service personnel
  • Long-term unemployed
  • Lone parents

If you believe you can qualify for a free food parcel, please also register with us and will arrange for an application form to be sent to you


The HCC needs volunteers to help us deliver our response. If you would like to help in any way, please do contact us by any of the methods provided in this letter. We will need help in the following areas: runners for home delivery, picking up shopping, a friendly phone call, posting mail etc.

I hope this initiative assists in some way with the ongoing crisis that we face. If it helps just one person, then it will be a success!

Stay In & Stay Safe

Kieran Gray

(Chair – Hartwell Community Centre



Water Priority Register

Anglian Water (AW) has asked Northants CALC to ask parish and town councils to advertise the fact that some residents, including those people who are self-isolating due to Coronavirus can register for free, additional practical support from AW's Priority Services. Some of the ways being on the Priority Services Register could help include help with reading the water meter, a knock and wait service where AW will wait longer for the door to be answered when visiting, and a scheme to protect people from bogus callers and scams. Registration is quick and easy! To find out more about Priority Services and to sign up call Anglian Water on: 0800 919 155 or visit https://www.anglianwater.co.uk/. Alongside Anglian Water, other Water and Energy providers offer a Priority Service. If you think you may need extra help during an interruption to supply or a power cut due to being medically dependent on electricity, elderly or disabled or if you have specific communication needs, contact your provider to find out how they can assist you.

Up to date NHS Info


Social distancing really helps – stay at home!

For the majority – the illness will be unpleasant but manageable at home.

IF you have any breathing difficulties you must ring 999.

IT is SO important that we all take care and really limit the need to be out and about.

QUARANTINE: Those with illness symptoms must do the following:



Do you know why there is the 2 metre social distancing rule?

Covid-19 is a heavy virus. This means it is spread by droplet, contact and by air. If someone sneezes or coughs near you the virus can travel about 1.5m then falls to the surfaces around us. We tend to catch it by touching the virus where it falls and it is quite resilient – it can live for about 72 hours on some surfaces. It takes about 14 days for you to get sick with it. Mainly you give it to yourself by touching your eyes, nose, mouth.


By washing our hands regularly with SOAP and cleaning surfaces commonly used (light switches, door handles etc) with detergent and a bleach solution, we will limit the spread. Alcohol hand gel 60% or higher content is useful if no hand washing facilities available.


If you are decontaminating following illness the guidance is: clean all your surfaces, beds and bathrooms with a neutral detergent, followed by a chlorine-based disinfectant, in the form of a solution at a minimum strength of 1,000ppm available chlorine (most house hold bleach is normally made up of sodium hypochlorite as 5% solution so its strength of 1000 ppm also be expressed as 20ml per litre).

You need to then clean your cleaning equipment – mop handles etc. Take care washing bed linen – don't shake it – transfer in a bag – and wash on its own.

Wearing gloves & Masks

Gloves can spread it quicker as wearers tend not to wash their hands as often.

Masks are great for those WITH symptoms as they contain the cough/sneeze particles. They are not protective if you just wear one – they get damp with expired breath and this lets germs multiply. Hospital staff wear a specific sealed mask. However, they do stop you touching your face J

Social distancing really helps – stay at home!